Help Centre
Plain-language answers about bookings, payments, planning, and listing on Holstime — without reading the full legal documents.
Getting started
Create an account, browse activities, services and venues, and save or plan what you find.
Read more →Bookings & reservations
Free reservations, paid checkout, repeat bookings, cancellations and refunds.
Read more →Payments & service fees
What the Holstime service fee is, when it applies, and how totals are shown before you pay.
Read more →Providers & organisers
Listing approvals, bookings, payouts, cancellations, and using the planner as an organiser.
Read more →Planning
Build a week from saved activities, services and venues with the built-in planner.
Read more →Support
Contact us for account help, listing questions, or to report a concern.
Read more →Getting started
Holstime connects people planning activities with organisers listing classes, events, services and venues. You can browse without an account; sign up when you want to save listings, plan your week, book, or list as an organiser.
- Create an account and choose whether you want to find and plan experiences or offer activities and services.
- Browse activities, services, and venues.
- Open your dashboard when signed in to manage bookings, saved listings, or organiser tools.
Planning
The planner lets you map activities, services and venues onto days in your week — a shortlist you can follow before you book.
- From an activity page, use Save or Add to plan when signed in with a member account.
- Open My plan to see the week view, add ideas, and refine dates.
- Organisers can also use the planner for their own week — separate from listing management in the dashboard.
Planning does not reserve or pay for a place; booking is always a separate step on the listing.
Still need help?
Email support@holstime.co.uk or visit our contact page. For legal terms, see Terms of use and Privacy policy.