Contact us
Last updated: 22 March 2026
Lapace Services UK Ltd operates Holstime — a platform to help members, carers and organisers discover activities and list events. We aim to respond to enquiries as soon as we can during UK business hours.
Members and carers
For help with your account, saved activities, planner, or general questions about using Holstime, see the Help Centre or email us:
Activity providers
For questions about listings, approvals, your provider account, or technical issues, see Provider help or email us:
Partnerships and press
For partnerships, collaborations, or media enquiries:
Reporting concerns
If you believe a listing is misleading, unsafe, or infringes rights, or if you have a safeguarding concern, email us with as much detail as possible (including links and screenshots where helpful). For urgent danger, contact the emergency services.
Legal and privacy
See our Privacy policy and Terms of use. For everyday questions, start with the Help Centre.