Contact us
Last updated: 29 September 2026
We're here to help. Whether you need support using Holstime, have a question about your organisation or listing, want to discuss a partnership, or need to report a concern, you can contact the appropriate team below.
Customer support
Need help with your Holstime account, bookings, saved items, Planner or using the platform?
Organisers and providers
For questions about creating or managing listings, bookings, provider accounts, approvals or technical issues:
Partnerships and business enquiries
Interested in working with Holstime, discussing a partnership or exploring other business opportunities?
Press and media
For press, interviews and media enquiries:
Safety and reporting concerns
If you believe a listing is misleading or unsafe, infringes someone's rights, or you have a safeguarding concern, please contact us with as much relevant information as possible, including links and screenshots where appropriate.
For emergencies or situations involving immediate danger, contact the appropriate emergency services.
Response times
We aim to respond to enquiries as soon as possible during UK business hours.
Company information
Holstime is developed and operated by Lapace Services UK Ltd.
Legal and privacy
See our Privacy policy and Terms of use. For everyday questions, start with the Help Centre.